Membership rates are $10 for a 1-month trial, $30 for a full year and $300 for a lifetime.
When booking accommodations on our reservation system:
All lodging reservations or visit pre-check-ins generate a pre-paid deposit for the total amount of your visit, plus any membership charge (generating a membership number for future visits).
Room Deposit Policy: $100 deposit will be applied to guest’s reservations upon check-in. This deposit may be charged for late check-outs, damage of rooms, tickets, or for additional cleaning fees. Violation of our no drug and alcohol policy will result in a charge.
* Harbin Hot Springs follows a firm 48-hour cancellation policy for all accommodations and passes. If you must cancel or alter your reservation you must do so two-full days before your scheduled arrival, prior to 1:00 pm. If you cancel or change within such time, you will not incur any charges. Cancellation or change with 48-24 hours in advance to your reservation will incur a 50% fee of your total reservation. Cancellation or change with less than 24 hours to your scheduled arrival will result in a full charge of your reservation. A no call no show will result in a full charge of your reservation.
To change or cancel an online reservation or pre-check-in, call 707-987-2477 (9am-8pm). Refunds will not be issued in the case of unforeseen weather conditions or power outages.
Rescheduling Policy: Guests may only reschedule their reservation for a maximum of two times.